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Billing

Refund Policy

Uplido gives every customer a 3-day free trial with 50 AI messages. After a paid subscription begins, we do not issue refunds.

3-Day Free Trial

Every paid plan starts with a 3-day free trial and 50 AI messages. You can test Uplido, explore the workspace, and decide whether it fits your workflow before billing starts.

Cancel During Trial

You can cancel anytime during your 3-day trial with one click. If you love it, stay. If not, no hard feelings.

After Subscription Starts

Once the trial ends and your paid subscription begins, payments are non-refundable. If you cancel after billing starts, your subscription will be cancelled for future renewal and you may keep access until the end of the paid billing period.

Why This Policy Exists

Uplido provides immediate access to AI strategy, copy, creative, and campaign workflows during the trial. The free trial is the risk-free evaluation period, so paid subscription charges are final once the trial has passed.

Billing Help

If you believe there was a duplicate charge, technical billing error, or unauthorized payment, contact support@uplido.com and we will review it.